Meet Your New Pizza Delivery Expert: Artificial Intelligence!

“Your Pizza Guy Is Now AI”

“Palona, a new kid in the digital town, fancies itself as a highly intelligent AI salesperson – a chatbot trained to handle everything, including shopper’s queries and complaints. What’s amazing about Palona? It can handle complex questions, keep cool under pressure, and even make persuasive sales pitches.”

Snazzy, isn’t it? A chatbot that can not only comprehend complex issues but also remain poised under pressure, something even most human counterparts can’t claim.

Actually, let’s put that “saley” part into perspective. We know, we’re living in a world of AI-takeover scenarios, Terminator and Matrix-style dystopia creeping into every corner of our lives. And now, a salesperson who is not a person at all but a chatbot? Oh, joy!

This digital newcomer, Palona, promises it is equipped to handle every shopper’s query, complaint, existential crisis, and perhaps even an occasional philosophical debate. AI these days, am I right?

The creators (clearly not intimidated by the uprising of the machines) boast Palona to be perspicacious enough to deal with complex questions. An AI, they contend, loses its cool. Never. Ever. So what happens when it faces a customer with an IQ level of a rock who insists he knows more about the specifics of a 5G enabled toaster than it does? Presumably, it says, “OK, Boomer” and moves on.

Oh, and it gets better. The high-tech chatbot is more than just a troubleshooting tool: it can play the sweet talker too. Imagine being persuaded into purchasing that overly expensive sweater you glanced at, by a chatbot whose charm is coded in binary.

But hey, let’s not be too quick to judge. After all, we’ve already allowed robots to assist us with driving (GPS), trivial information (Hey Google, Alexa), and even locate our soulmates (Dating apps, you surely know their names). So, what’s wrong in letting one more AI, one that has a university-level understanding of customer psychology, deal with our shopping qualms?

Absolutely nothing! So, loosen up and embrace techno-evolution. Soon enough, we’ll be having our morning coffee chats with genial chatbots, talking about the weather, who will be subtly trying to sell us umbrellas.

Read the original article here: https://www.wired.com/story/palona-ai-chatbot-salesperson/